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Frequently Asked Questions

Q. Can Stonegate make custom lighting fixtures?
A. Yes, Stonegate specializes in custom lighting designs for contract and hospitality projects, as well as custom residential design.

Q. Can I use my own fabric?
A. Many of Stonegate lighting fixtures can accept a customer's own material (COM). Please send a sample of fabric prior to order for verification of viability.

Q. Are Stonegate products UL/CUL approved?
A. Yes, all lighting by Stonegate is UL and CUL approved.

Q. What is Stonegate's Warranty?
A. Stonegate warranties its products to be free of defects in materials and workmanship for one year from date of delivery. Stonegate, at its sole option, will repair or replace any product defective in materials and workmanship. Changes or modification made to a Stonegate product not made in the factory will void the Stonegate warranty, as well as the UL/ CUL Listing.

Q. How do I buy Stonegate products?
A. Stonegate products are available from many fine retailers/dealers and distributors throughout North America. If you are not able to locate a retailer or distributor near your location.

Q. How do I return a Stonegate product?
A. See Sales Terms & Conditions

Q. How do I cancel or change my Stonegate order?
A. See Sales Terms & Conditions


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