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Custom Quote Request

Please read all the information on this webpage before proceeding.

 

Please note: This document has fillable fields so you can open it, enter information, save it and email it to: orders@stonegatebyafx.com

 

Approved retailers, designers and representatives placing orders must submit a complete part number on their purchase orders to avoid delays in processing.  Specify the fabric and finish selections, listed by product and collection, on our website and in our catalog. 

How to Build a Part Number:

Step 1: Select your Design:
For example, indicate SPRSP06MB for the 36” Paris Round pendant.

Step 2: Choose your FINISH:
For example, indicate PN for the polished nickel finish.

Step 3: Pick your FABRIC:
For example, Indicate the fabric type 203 (Black Silk Dupioni). If using customers own material, indicate  COM as the fabric choice. (AFX must verify the workability of all COM fabrics prior to placing an order).  Note: Changing the fabric from the standard family offering will result in a nominal up charge.
Example of complete number: SPRSP06MB-PN-203

Step 4: Additional options:
For additional options such as wood, liner or tassel (if applicable), indicate with appropriate suffix.
Example of complete number with option: SATRP07MB-PN-206-WN

IMPORTANT NOTE:
Pendants that utilize stems come standard with a 36” stem kit. (1 ea.) 6”, 12” & 18” stem.
All fixtures come with medium base sockets unless otherwise noted.
Need extra stems? Diffusers? Glass ball finial? Sloped ceiling? Please contact factory for a custom quote.

Now You are Ready to Place Your Order!
An example of a complete part number will look like this: SATRP01MB-PN-206-WN.  Please allow Stonegate by AFX 24-48 hours to process your purchase order. You will receive an order confirmation.  

Changes and Cancellations?
Changes, corrections, or cancellations are allowed if done in writing within 3 (three) business days from receiving your order confirmation. Carefully review your order confirmation. A 50% restocking fee will be applied to orders cancelled after three business days.

Important Note to our Dealers:  Stonegate by AFX always sends an order confirmation.  If you do NOT receive an order confirmation, CALL customer service at 847.249.5970 ext.3095 to confirm it has been received and processed.

  • Please contact our contract/hospitality department for a custom quote by emailing orders@stonegatebyafx.com
  • Custom Quotes have a 72-hour turnaround unless otherwise noted. 
  • If you need pricing for our standard fixtures, please contact your local dealer or representative.

© 2018 Stonegate by AFX, Inc. All rights reserved.